Order Inquiry

You can request support by filling out our contact form for all your questions regarding orders and for information about our products.
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Upon Receiving Your Product


Before signing the delivery note, please check the packaging of your product for any damage or issues.
If you notice any damage, missing items, or if the seal on the package appears to be broken, do not sign any delivery documents. Instead, request the courier to prepare a damage report and return the package immediately.
Once you fulfill this obligation, your new products will be shipped to you without delay.
Please note that if you accept delivery of a package that is damaged or claimed to have missing contents, we cannot be held responsible for any damage or loss inside the package.