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Privacy Policy

Your Information
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us, such as your name, address, and email address. When you browse our store, we also automatically receive your computer's internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): We may send you emails about our store, new products, and other updates with your permission.


How Do You Get My Consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange a delivery, or return a purchase, we imply that you consent to our collecting and using it for that specific reason only. Let's ask for your personal information for a secondary reason, like marketing. We will either ask you directly for your expressed consent or allow you to say no.


How Do I Withdraw My Consent?
If, after you opt-in, you change your mind, you may withdraw your consent for us to contact you for the continued collection, use, or disclosure of your information at any time by contacting us at customerservice@isaora.com or mailing us at:

ISAORA Global Distribution - Muratbey Mahallesi, Karatoprak Caddesi No:17, 34545 Çatalca / ISTANBUL / TURKEY


Disclosure
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.


Ikas
Our store is hosted on IKAS. They provide us with an online e-commerce platform that allows us to sell our products and services to you. Your data is stored through IKAS's data storage, databases, and the general IKAS application. They store your data on a secure server behind a firewall.


Payment
Shopify stores your credit card data if you choose a direct payment gateway to complete your purchase. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, and Discover. PCI-DSS requirements help ensure that our store and its service providers handle credit card information securely. 


Third-Party Services
In general, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their privacy policies regarding the information we are required to provide them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies to understand how your personal information will be handled. In particular, remember that certain providers may be located in or have facilities in a different jurisdiction than you or us. So, suppose you elect to proceed with a transaction that involves the services of a third-party service provider. In that case, your information may become subject to the laws of the jurisdiction(s) where that service provider or its facilities are located. As an example, if you are locatedin Canada and your transaction is processed by a payment gateway located in the United States or any other country where Isaora has offices, then your personal information used in completing that transaction may be subject to disclosure under the country of where Isaora operation is United States legislation, including the Patriot Act. Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service.


Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.


Security
To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.



Age of Consent
By using this site, you represent that you are at least the age of majority in your state or province of residence or that you have given us your consent to allow any of your minor dependents to use this site.


Changes
We reserve the right to modify this privacy policy anytime, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. Suppose we make material changes to this policy. In that case, we will notify you here that it has been updated so that you know what information we collect, how we use it, and under what circumstances we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.


Contact
If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer at customerservice@isaora.com.

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